Going Off-line to Build Client Relationships

Consulting_Business ImprovementUHY Haines Norton Business Improvement Manager Michael Jamieson considers the benefits in bucking the trend of online client interaction in light of developing face-to-face client relationships.

Use of the internet and social media has become an increasingly central marketing tool for business.  From the smallest sole trader to the largest corporation, most organisations now have websites and regularly use a combination of Facebook, Twitter, LinkedIn and other various social media applications.

The question I ask is “how do we truly differentiate ourselves from our competition?”  Whenever we Google a particular industry we are swamped with choice.  Even attempts to narrow the search to a particular region or specialty will still give us an overwhelming number of options.

Technology advances now equip even the smallest business with a sophisticated website and related social media platforms.  The internet has become a low cost platform that all organisations can use to promote their products and services.  Naturally all businesses will use optimised wording and images to cast themselves in the best possible light and achieve favourable search engine results.


Business Mentors New Zealand

The burgeoning success of Business Mentors New Zealand’s programme in Auckland West means ATEED Business Mentor coordinator Carley Duncan needs new mentors to pass on their hard-earned business expertise and help grow Auckland’s business capability. Carley wants to hear from skilled business people from all industries who are willing to become mentors. If you are…


Nelson Mandela and the Art of Leadership

UHY Haines Norton’s Business Development Manager Michael
Jamieson reflec
ImportanceofMarketingts on the life of the inspiring leader.

As Nelson Mandela lies critically ill in a Pretoria Hospital, I think it is timely to reflect on the quality of leadership and unification he has shown to the world.
The transition from apartheid to a state where all races were considered equal was achieved relatively peacefully following Mandela’s release from prison.   Although people of many races made huge sacrifices to bring about the end of apartheid in South Africa it was Mandela’s mana, forgiveness, fortitude and humility that led the change.

It can be argued that there is still a long way to go in terms of crime levels, poverty among Native Africans and land confiscation still occurring in South Africa.  However if we look at the progress of Zimbabwe, Iraq and Afghanistan, where there have been repressive regimes forced out of power, the positive progress in South Africa is remarkable in comparison.


Laughing On The Way To Execution

Grant BrownleeWe recently hosted an event called ‘The 3 Disciplines of Profitable High Growth NZ Businesses’ in conjunction with the BNZ, presented compellingly by guest speaker Karl Varley.

One particular comment that Karl made stood out to me.  He said something like “if people aren’t laughing at your goals then you haven’t set your sights high enough”.  As I looked around it was clear that Karl had struck a chord with many of the business owners in the room.

Karl continued on to discuss the importance of businesses having a one page Strategic Plan – and ensuring it is visible and executed.


MS Outlook for Personal Efficiency and Team Productivity:”Do It Now”

Business Computing Skills Logo In the fifth of a series of five articles, Jacqui Hinchliffe of Business Computing Skills discusses how to manage your emails. Previously Jacqui introduced the four D rule for managing email.
This final article discusses rule number 4: Do It Now

1. Delete 2. Diarise 3. Delegate 4. Do It Now

Productivity is determined by how effectively you process the inbound flow of work. Your email account is often the hub of your workflow so it makes sense to start looking here for efficiency. You need a system that enables you to get the most amount of work done while minimising the amount of time spent on unproductive tasks.

The Four D Rule is a great way to start systemising your email management. We’ve introduced a few of the practical steps you can take to get this system working for you.  Our articles have focused on the use of MS Outlook, but the techniques can easily be adapted for almost any email client or web-based email account.  See our previous article on Delegation here.

The Last of the Four D’s: Do It Now

Remember around half of your (non-spam) inbound email can be deleted immediately.  With the other half ask yourself this question: ‘Can I complete this within two minutes?’  If the answer is yes, ‘do it right away then delete the email.’ Leaving mail in your inbox to re-read and action later, or file it elsewhere is simply inefficient.

If you’re using MS Outlook 2010, the Quick Step feature enables you to perform multi-step tasks such as replying to an email and deleting the inbound email with a single click or keyboard shortcut.


Where Do Successful People Put Their Focus? – (A Spanish Lesson)

Some time ago I attended a UHY emerging leaders’ development course in Grazelema Spain.  I remember the content of the course was intense, testing us and requiring us to move out of our comfort zone.  I often reflect upon what I learnt there and thought I would share the key points in this newsletter, which is…


MS Outlook for Personal Efficiency and Team Productivity

In the fourth of a series of five articles Jacqui Hinchliffe from Positive Connexions – West Auckland Computer Training discusses how to manage your emails.  Previously Jacqui introduced the four D rules for managing email.  This month’s article discusses rule number 3:Delegate 1. Delete 2. Diarise 3. Delegate 4. Do It Now The average New…